Based in the postcode, not passing through
3 Mansfield Road, RG22 6DU. No national call centre, no subcontracted engineer arriving from another county. You speak to Beth to book and Sam does the work.

Basingstoke · RG21–RG25
Gas Safe registered 593588 and F-Gas certified, working out of Mansfield Road in RG22. New boilers from £1,900 + VAT, domestic air conditioning from £1,600 + VAT, and a fixed price before anyone lifts a spanner.
Free survey, a written quote that is fixed once given, and a one-year workmanship guarantee on every job in Basingstoke.
15 years qualified
Apprenticeship completed 2011
Gas Safe 593588
Registered engineer
F-Gas certified
Refcom REF1025590
£2 million cover
Public liability insured
Fixed quotes
Free, and fixed once given
Local coverage
Basingstoke is home. The business is registered at 3 Mansfield Road, RG22 6DU, and the majority of the week is spent inside the ring road — Brighton Hill, South Ham, Popley, Chineham, Winklebury, Buckskin, Old Basing, Kempshott, Oakridge and the town centre flats. That matters more than it sounds: when the van is already in the postcode, a diagnostic visit does not have to be built around a long drive, and dropping back with a part the same week is straightforward rather than a favour.
The town's housing stock is unusually mixed for its size, and that shapes the work. Basingstoke expanded hard from the 1960s onward under the London overspill agreement, so whole estates went up inside a decade with near-identical heating layouts — which means the faults repeat, and the fix is usually known before the cover comes off. Alongside that sit Victorian and Edwardian terraces near the station, 1930s semis on the older roads, and the newer developments at Chineham, Beggarwood and Manydown with sealed, high-efficiency envelopes that behave very differently again.
Because Basingstoke is the base, it is also where the widest range of work gets done: full central heating installations, boiler swaps, landlord CP12 certificates for the large rental market around the town centre and the university-adjacent streets, unvented cylinders in the bigger family houses, and a steady and growing volume of domestic air conditioning in south-facing new builds that overheat every summer. Heating and cooling are treated with equal weight here, which is rare for a local firm and is exactly why the business is set up the way it is.
The workshop and van are based on Mansfield Road in RG22, so Basingstoke is the home patch — most of the town is a ten to fifteen minute drive from the door.
Services
The full range is offered across RG21, RG22, RG23, RG24, RG25 at the same published prices as Basingstoke — there is no separate charge for coming to Basingstoke.

New and replacement boilers fitted to a fixed quote, with up to 10 years' manufacturer warranty depending on the unit.
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Fault diagnosis and repair on domestic gas boilers, including no-heat and no-hot-water call-outs.
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Annual servicing that keeps your warranty valid and catches small faults before they become breakdowns.
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Complete system installs — boiler, pipework, radiators and controls — designed and fitted end to end.
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Cold radiators, noisy pumps, failing valves and controls put right across the whole system.
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Sludge and debris flushed out of the system so radiators heat evenly and the boiler stops working against itself.
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Domestic wall-mounted and multi-split systems supplied and installed, F-Gas certified.
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Domestic AC servicing to keep output, efficiency and air quality where they should be.
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Mains-pressure hot water cylinders supplied, installed and maintained for strong flow at every outlet.
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Leaks, taps, valves, pipework alterations and general domestic plumbing work.
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CP12 inspections and certificates for landlords, £90 + VAT, booked around your tenants.
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Out-of-hours attendance for no heat, no hot water and leaks when it cannot wait until Monday.
Read moreWhy us
Every claim below is something that can be checked before you book: a registration number, an insurance figure, a published price or a written guarantee.
3 Mansfield Road, RG22 6DU. No national call centre, no subcontracted engineer arriving from another county. You speak to Beth to book and Sam does the work.
Gas Safe 593588 for gas work and F-Gas Refcom REF1025590 for refrigerant work. Very few Basingstoke firms hold both, which matters when a house needs a boiler in October and air conditioning in June.
Qualified since completing an apprenticeship in 2011, and eight of those years self-employed. The estate systems in this town have been seen before, repeatedly.
Free survey, written quote, and the figure is fixed once issued. New boilers from £1,900 + VAT, air conditioning from £1,600 + VAT, £90 + VAT per hour for work that does not need a quote.
Local conditions
Building age, construction, water and exposure decide what goes wrong and what the honest fix is. These are the patterns that come up here.
Large parts of South Ham, Popley and Winklebury were plumbed in 8mm and 10mm microbore. Those small bores silt up with magnetite far faster than 15mm, so the classic symptom is a handful of radiators that never get past lukewarm while the boiler short-cycles itself into an early grave. Powerflushing plus a properly sized magnetic filter usually restores the system; where the bore is genuinely blocked solid, targeted re-pipe of the affected legs is the honest answer and it gets quoted as such.
A surprising number of Basingstoke houses still run a gas back boiler behind a gas fire, or a heat-only boiler feeding a vented cylinder in the airing cupboard. Parts availability is now the limiting factor rather than condition. Conversion to a modern condensing combi frees up the cupboard and the chimney breast, but it needs the gas supply pipe checked for capacity and the condensate routed properly — corners that get cut elsewhere and cause problems the following winter.
Basingstoke sits on chalk and the mains water is hard. Scale accumulates in combi plate heat exchangers, on immersion elements and inside unvented cylinders, and it shows up as fluctuating hot water temperature, kettling noise from the boiler, and shower flow that drops off over a couple of years. Descaling, correct filtration and appropriate scale-reduction at installation stage are treated as part of the job here rather than an upsell.
The sealed, heavily insulated houses at Chineham, Beggarwood and Manydown hold heat brilliantly in January and unbearably in July, particularly in south-facing bedrooms and rooms under a converted loft. Air conditioning is the practical fix, and in these properties the condensate run and the external unit position need thinking about early — often before a fence, patio or extension makes the neat route impossible.
Our process
The same five steps on every job, whether it is a CP12 or a full central heating installation.
01
Speak to Beth or Sam on 07825 758511, or send the quote form. You get a straight answer on whether it is a quotable job or an hourly one.
02
The property is looked at properly — flue route, gas supply, mains pressure, system condition — so the price is based on the building, not a guess.
03
A written price covering everything discussed. Once issued it is fixed: the figure agreed is the figure invoiced.
04
Sam carries out the work himself, protects the property, and leaves the site clean. No subcontracted strangers.
05
Paperwork, registration and warranty documents issued, with a one-year workmanship guarantee and up to ten years on a new boiler.
Questions
Anything not covered, call 07825 758511. 8am–5pm, Monday to Friday, with out-of-hours emergency call-outs available.
Yes — every Basingstoke postcode, RG21 through RG25. That includes the town centre, Brighton Hill, South Ham, Popley, Chineham, Winklebury, Buckskin, Kempshott, Hatch Warren, Old Basing and the surrounding villages.
The van is based in RG22, so most of the town is a short drive rather than a journey. Booking depends on what is already in the diary that week, but Basingstoke jobs are the easiest to fit around. Normal hours are 8am to 5pm Monday to Friday, with out-of-hours emergency call-outs available for no heat, no hot water and leaks.
Boiler installations start from £1,900 + VAT. The final figure depends on the boiler chosen, the existing system, flue routing and whether the gas supply needs upgrading. The survey and quote are free, and the price is fixed once it is given.
Yes. Out-of-hours emergency attendance is available for no heat, no hot water and leaks. Call 07825 758511 and you will speak to someone rather than a call centre.
Yes, and it is a core part of the business rather than a sideline. Domestic wall-mounted and multi-split systems from £1,600 + VAT, installed under F-Gas certification Refcom REF1025590.
Yes. Landlord gas safety certificates are £90 + VAT, booked around your tenants, with the certificate issued promptly afterwards. Multiple properties across the town can be scheduled together.
Yes — £2 million public liability insurance, Gas Safe registration 593588 and F-Gas certification Refcom REF1025590. All work carries a one-year workmanship guarantee, and up to ten years' manufacturer warranty on a new boiler depending on the appliance.
Bank transfer is preferred and cash is accepted. Quotes are free and fixed once given, so the figure agreed at the survey is the figure invoiced.
Nearby areas covered
Full coverage list on the homepage service areas section, or see every service offered.
Next step
Tell us the property and the problem. You get a straight answer on what is involved, a free survey where the job needs one, and a written price that does not move afterwards.